Sales Orders

The Sales Orders module in Nettware allows your organization to efficiently manage the sales fulfillment process by converting quotes, estimates, or service documents into actionable orders. It integrates seamlessly with inventory, delivery, and communication tools to ensure a smooth and traceable customer experience.

Create Sales Orders from Other Documents

Sales Orders can be generated directly from Sales Invoices, Work Orders, Sales Estimates or Work Quotes.

This helps maintain consistency, speeds up processing, and links all related records for easy tracking and reference.

Manage Shipments & Collections

Define how the products will be delivered or collected:

• Shipment to one of the client’s addresses

• Delivery to a job site or property, especially when linked to a Work Order

• Collection from your business location by the client or a courier

• Assign and manage delivery instructions, packaging info, and shipment methods within the order

Track Order Status

• Monitor each Sales Order through various status stages (e.g., Pending, In Progress, Dispatched, Completed)

• Use order statuses to trigger workflows or flag items needing attention

Automated Client Notifications

• Nettware’s Notifications system can be used to automatically:

  • Inform clients when orders are received or dispatched

  • Confirm delivery or collection details

  • Provide real-time updates as the order progresses